![Sony support email reportedly confirms that players have to pay back PS Plus discounts to upgrade | VGC Sony support email reportedly confirms that players have to pay back PS Plus discounts to upgrade | VGC](https://www.videogameschronicle.com/files/2022/05/ps-plus-upgrade.jpg)
Sony support email reportedly confirms that players have to pay back PS Plus discounts to upgrade | VGC
![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
PlayStation South Africa - Please note: our customer support contact details have changed. For all your PlayStation Support queries, you can now contact: 010 500 2467 or email: support@za.playstation.com 😁 | Facebook
![Sony's response, after I escalated to a supervisor in customer service, as to why I can't by an in stock ps4 : r/playstation Sony's response, after I escalated to a supervisor in customer service, as to why I can't by an in stock ps4 : r/playstation](https://preview.redd.it/72blit7ard381.jpg?auto=webp&s=dee26fc51111585ea97eae38f6d1839803d70537)
Sony's response, after I escalated to a supervisor in customer service, as to why I can't by an in stock ps4 : r/playstation
![With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL](https://i.redd.it/56wbaklpxmk81.jpg)
With Playstation, do not request anything via the online/email portal. Call sony direct. The online/email method will return the same response: no faults identified. Call and speak to someone. They are WELL
![Sony support email reportedly confirms that players have to pay back PS Plus discounts to upgrade | VGC Sony support email reportedly confirms that players have to pay back PS Plus discounts to upgrade | VGC](https://www.videogameschronicle.com/files/2020/11/ps-plus-listing-thumb-01-en-30sep20-e1606474463617-320x182.png)